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Frequently Asked Questions

General

What is Eagle Rides?

Eagle Rides is a professional private hire and airport transfer service serving Fareham, Whiteley, Gosport, Portsmouth, Southampton, Winchester, and surrounding Hampshire areas. We provide reliable transport for airport transfers, long-distance journeys, business travel, local journeys, and special occasions.

Where is Eagle Rides based?

We are based in Fareham and serve customers throughout Hampshire, including Whiteley, Portsmouth, Gosport, Southampton, Eastleigh, Havant, Waterlooville, Petersfield, Winchester, and nearby areas.

Is Eagle Rides available 24 hours?

Yes. We operate by advance booking and provide transport 24 hours a day, seven days a week, including early morning airport transfers and late-night collections.

How do I book a ride?

You can book through the Eagle Rides App, online via our website, or by contacting our customer support team.

Can I book in advance?

Yes. We recommend booking in advance, especially for airport transfers and peak travel periods, to guarantee availability.

Airport Transfers

Do you provide airport transfers from Fareham?

Yes. We specialise in airport transfers from Fareham and across Hampshire to all major UK airports.

Which airports do you serve?

We provide transfers to and from:

Do you monitor flight delays?

Yes. We monitor incoming flights so your driver can adjust collection times if your flight arrives early or is delayed.

What happens if my flight is delayed?

If your flight is delayed, we will monitor the updated arrival time and adjust your pickup where possible, helping to make your journey as stress-free as possible.

Is airport parking included?

Where applicable, airport parking charges are included in your quoted price unless otherwise stated before booking.

Will my driver meet me inside the airport?

Meet and greet services are available at selected airports. Please request this when making your booking.

Can I book an early morning airport transfer?

Absolutely. We regularly provide airport transfers during the early hours of the morning and throughout the night.

Prices

How much is a taxi from Fareham to Heathrow?

Prices depend on your pickup location, vehicle type, and travel time. Use the Eagle Rides App or request a quote for an accurate fixed price.

How much is a taxi from Fareham to Gatwick?

We offer competitive fixed-price airport transfers. Contact us or use our app for an instant quotation.

Do you offer fixed prices?

Yes. Most pre-booked journeys are provided at fixed prices, giving you peace of mind before you travel.

Are there any hidden charges?

No. We believe in transparent pricing and will explain any additional charges, such as waiting time or airport parking, before your booking is confirmed.

Local Taxi Service

Do you provide local taxi journeys?

Yes. We provide local journeys throughout Fareham, Portsmouth, Gosport, Whiteley, Southampton, and surrounding areas.

Can I book a return journey?

Yes. Return journeys can be booked at the same time as your outward trip.

Do you offer long-distance travel?

Yes. We provide long-distance journeys throughout England and Wales for business and leisure travel.

Business Travel

Do you provide corporate transport?

Yes. Eagle Rides offers reliable business travel, executive transport, and corporate account services.

Can businesses open an account?

Yes. Businesses can apply for a corporate account with monthly invoicing and priority booking.

Drivers

Are your drivers licensed?

Yes. All Eagle Rides drivers are fully licensed, insured, and meet local authority licensing requirements.

Are your drivers DBS checked?

Safety is extremely important to us. Our drivers meet all licensing requirements, including DBS checks where required by their licensing authority.

Do you have female drivers?

Yes. Female drivers are available on request, subject to availability. We recommend requesting this when booking.

Accessibility

Can you accommodate wheelchairs?

Please contact us before booking so we can arrange the most suitable vehicle for your needs.

Can assistance dogs travel?

Yes. Assistance dogs are always welcome.

Can I travel with children?

Yes. Families are welcome. Please let us know if you require child seats when booking.

Payments

How can I pay?

We accept major debit cards, credit cards, secure online payments, and cash where available.

Do you provide receipts?

Yes. Receipts are available for every journey.

Booking Changes

Can I cancel my booking?

Yes. Please refer to our Cancellation Policy for full details regarding notice periods and refunds.

Can I change my booking?

Yes. Contact us as soon as possible, and we will do our best to accommodate any changes.

Safety

Is Eagle Rides safe?

Customer safety is our priority. We use licensed drivers, maintain high vehicle standards, and provide professional customer service throughout every journey.

Do you track journeys?

Yes. Journey information is securely managed to improve customer safety and service quality.

Service Areas

What areas do you cover?

We regularly serve:

We also provide long-distance travel across the UK.